Friendly Reminders

About Design:
The clearer the photo you provide, the better the detail and final effect will be after processing. Please try to send high-definition photos.

About Shipping:
Please refer to the shipping information on this page for delivery times and details.

About Size:
This is a custom-made product. As it is handmade, there might be slight variations in dimensions. Please refer to the actual product received.

About After-Sales Service:
If you encounter any issues after receiving your product, please contact our customer service immediately. We will assist you as quickly as possible.

About Color Difference:
Please note that colors may appear slightly different on various electronic screens due to display settings. The actual product’s colors may vary slightly from what is shown digitally.

Returns & Exchanges:
As this is a custom-made product, we do not accept returns or exchanges unless there is a quality-related issue. Thank you for your understanding.

Frequently Asked Questions (FAQ)

① What should I do if my brush tip starts to split after some use?
Split brush tips are usually caused by a buildup of dried paint. Simply rinse the brush thoroughly with water and gently reshape the tip with a paper towel.

② What if the paint becomes too thick and difficult to apply?
Acrylic paint dries quickly and may thicken when exposed to air. To fix this, add a small amount of water to dilute it. Remember to seal the paint container tightly after use.

③ What should I do if I paint the wrong color?
If you make a mistake, refer to the reference guide we provided. Acrylic paint has excellent coverage, so you can easily paint over the error with the correct color.

④ How do I blend colors for smooth transitions?
Areas requiring blending usually involve 2-3 colors. Use the color blending technique:

1. Apply the first color.

2. While still wet, apply the second color next to it.

3. Gently blend the交界处 (jiāojiè chù - boundary) with a clean brush or a brush with residual paint until the edge softens.

⑤ What if the numbers or lines show through the paint?
Lighter colors may have less coverage. To solve this, apply a thicker layer of paint or let it dry and add another coat.

⑥ Why does the same color look different when wet vs. dry?
Wet paint often appears darker or more vibrant. If you notice a difference between yesterday’s work and today’s, don’t worry—the color will even out once fully dry.

⑦ Do I have to stay strictly within the lines?
While precision is important for details like faces, you have more freedom with elements like flowers, clouds, or water. It’s okay to paint outside the lines slightly—feel free to be creative!